Terms of service

Terms of Service

River & Oak Toronto
Last updated: [Insert Date]

1. Company Information

River & Oak Toronto

2. Eligibility

By using our website, you confirm that you are at least 18 years of age, or that you have the permission and supervision of a parent or legal guardian.

You agree not to misuse our website, engage in fraudulent activity, or attempt unauthorized access to our systems.

3. Products

We reserve the right to:

Modify or discontinue products at any time
Correct product descriptions, pricing, or typographical errors
Limit product quantities or availability without prior notice

We make every effort to display products accurately, but colours and images may vary depending on your device.

4. Pricing

All prices displayed on our website are shown in Canadian Dollars (CAD) unless otherwise stated.

Applicable taxes and shipping charges are calculated during checkout.

If a pricing error occurs, we reserve the right to cancel or correct the order before shipment.

5. Orders

An order is considered accepted only after you receive an order confirmation email.

We reserve the right to refuse or cancel any order due to:

Suspected fraud
Payment issues
Product unavailability
Pricing or listing errors
Any other legitimate business reason

If payment has already been processed, any applicable refund will be issued promptly.

6. Shipping

Delivery times provided on our website are estimates only.

River & Oak is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other circumstances beyond our reasonable control.

7. Returns

Please refer to our Returns & Refunds Policy for complete information regarding returns, exchanges, and refunds.

8. Consumer Rights

Nothing in these Terms of Service limits or excludes any rights you may have under applicable Canadian consumer protection laws.

9. Chargebacks

If you experience an issue with your order, you agree to contact us first to allow us the opportunity to resolve the matter before initiating a chargeback or payment dispute.

10. Intellectual Property

All content on this website—including text, graphics, logos, images, product descriptions, branding, and other materials—is the property of River & Oak or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

11. Limitation of Liability

To the fullest extent permitted by applicable law, River & Oak's liability shall not exceed the total purchase price paid for the product(s) giving rise to the claim.

We are not liable for indirect, incidental, consequential, or special damages arising from the use of our products or website.

12. Privacy

Your personal information is collected, stored, and processed in accordance with our Privacy Policy and applicable Canadian privacy laws.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.